Data Protection

Tibajee's Privacy Policy —
Your Data, Our Responsibility

Tibajee believes your personal information belongs to you alone. This page gives you a clear, transparent picture of how we collect, use, and protect your data.

Last Updated: January 2026

01Introduction

This Privacy Policy ("Policy") applies between Tibajee ("we", "us") and all users ("you", "member") of the tibajee.app website. Tibajee is an international-standard online gaming and betting platform that places the highest importance on protecting the privacy of your personal information.

By creating an account or using Tibajee's services, you agree to this Privacy Policy. This policy explains in detail what information we collect, why we collect it, how we use it, and how we keep it secure. We want you to feel completely at ease while playing on Tibajee — the safety of your data is our responsibility.

If you have any difficulty reading this policy or need clarification on any point, please contact our support team — we are always ready to help.

02What Information We Collect

Tibajee only collects information that is necessary to provide its services. The information we may collect includes:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account communications and security alerts
Financial Information Payment methods, transaction history Deposit/Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Activity Game history, bet records, session data Service Improvement & Responsible Gaming
Cookie Information Site usage patterns, preferred pages Experience Personalization

Tibajee never stores your password, full card number, or PIN. Never share this information over email or chat.

03How We Collect Information

Tibajee collects your information in the following ways:

  • Directly from you: Information you provide directly during registration, KYC verification, support chat, or transactions.
  • Automatically: When you use the Tibajee platform, technical information is collected through cookies, log files, and tracking technologies.
  • From Third Parties: Necessary information may be obtained from payment processors, identity verification agencies, or fraud prevention partners.
  • From Public Sources: Government registries or sanctions lists may be checked to meet legal compliance requirements.

Tibajee never sells your personal information to third-party advertisers without your consent.

04Use of Information

Tibajee uses your information for the following purposes:

  • Account Management: For registration, login, password reset, and account verification.
  • Service Delivery: For game access, deposits, withdrawals, and bonus distribution.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
  • Contact: For account-related notifications, promotional offers (with your consent), and customer support.
  • Service Improvement: To analyze user experience and improve the platform.
  • Responsible Gaming: To detect unusual gaming patterns and provide timely support to members.

If you no longer wish to receive promotional emails from Tibajee, you can opt out at any time through your account settings or by contacting our support team.

05Sharing Information with Third Parties

Tibajee generally does not share your personal information with third parties. However, information may be shared in the following specific circumstances:

  • Payment Partner: Only the financial information necessary to complete a transaction is shared with the payment processor.
  • Identity Verifier: Documents may be shared with approved verification agencies as part of the KYC process.
  • Legal Authorities: Information may be disclosed to regulatory authorities in response to government directives, court orders, or AML investigations.
  • Technology Partner: Cloud service providers or cybersecurity partners may access limited data for platform operations — all under strict confidentiality agreements.
  • Business Restructuring: In the event of an acquisition or merger involving Tibajee, data may be transferred, but the new entity will be required to comply with this policy.

All third-party partners are required to comply with Tibajee's strict data protection standards and confidentiality agreements.

06Data Security

Tibajee uses industry-leading technology and practices to keep your information secure. Our security measures include:

  • 256-bit SSL Encryption: Every data transfer is completed through encrypted channels.
  • Two-Factor Authentication (2FA): Two-factor authentication to prevent unauthorized access to your account.
  • Firewall & DDoS Protection: Servers and data are protected against cyber attacks.
  • Regular Security Audits: Independent third-party teams conduct regular audits of our systems.
  • Limited Access Policy: Only authorized staff may access your data, and only for specific, legitimate purposes.
  • Data Backup: Sensitive information is securely stored on encrypted backup servers.

No data transmission over the internet is 100% secure. However, Tibajee is committed to ensuring the highest level of technical protection available. If you notice any suspicious activity on your account, please contact us immediately.

07Cookie Policy

Tibajee uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. The cookies we use include:

  • Essential Cookies: Required to maintain your login session and keep your account secure — these cannot be turned off.
  • Functional Cookies: To remember your language preference, game settings, and other personal preferences.
  • Analytics Cookies: To understand how users interact with the site — insights that help us improve our services.
  • Marketing Cookies: To show you relevant offers based on your preferences — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the Tibajee platform to stop working correctly.

08Data Retention Period

Tibajee does not retain your information beyond what is necessary. Retention periods vary based on the type of data and applicable legal requirements:

Data Type Retention Period
Account Information Minimum 5 years after account closure (legal obligation)
Financial Transaction Records Minimum 7 years (in accordance with AML regulations)
KYC Documents 5 years after account closure
Cookies & Browsing Data Up to 2 years
Support Chat Logs 3 years
Gaming Activity Log Duration of active account + 3 years

After the designated retention period, data is securely deleted or anonymized.

09Your Rights

Tibajee respects your data rights. You have the following rights:

Right to Access

You can request to know what information Tibajee holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your information where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your information in a structured, portable format.

Right to Object

You may opt out of your data being used for marketing purposes.

To exercise these rights, email us at [email protected] or reach us via live chat. We will respond within 30 business days.

10A minor

Tibajee is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we determine that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.

If you believe a minor is using Tibajee, please notify our support team. We will investigate the matter immediately.

11Policy Updates

Tibajee may update this Privacy Policy from time to time. For significant changes, we will notify you at your registered email address and the "Last Updated" date at the top of this page will be revised. Continued use of Tibajee after any changes constitutes your acceptance of the updated policy.

Keep your account email up to date and check this page regularly to stay informed of any policy changes.

12Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 in the Support section of the Tibajee platform
  • Language: Support available in Bengali and English

Our data protection team typically responds within 3 business days. Complex matters may take up to 30 days.


Why Trust Tibajee

Our Commitment to Protecting Your Privacy

Tibajee is more than a gaming platform — it is a secure digital environment where your information is always protected.

End-to-End Encryption

Every transaction and data transfer on Tibajee is protected by 256-bit SSL encryption. With bank-grade security, your data never reaches third parties.

Transparent KYC Process

Our KYC verification process is fully transparent. Your identity documents are used solely to confirm your age and identity — for no other purpose.

Your Data Is Never Sold

Tibajee never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Defined Retention Periods

Every piece of data at Tibajee has a defined retention period. Once it is no longer needed, it is securely deleted — no data is held beyond its purpose.

User Controls

You can view, correct, or request deletion of your information at any time. At Tibajee, you are the owner of your data.

Regular Security Audits

Independent cybersecurity experts regularly audit Tibajee's systems to ensure your privacy is always protected.


Start Gaming Safely

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Your information is completely secure at Tibajee. Register under our transparent Privacy Policy and enjoy an exceptional experience with slots, Live Casino, and Sports Betting.


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