Tibajee's Terms and Conditions —
Fully transparent and in plain language

01Introduction

These terms and conditions ("Terms") form a legally binding agreement between Tibajee ("we", "us", "the platform") and any user of the tibajee.app website ("you", "member", "player"). Tibajee is an international-standard online gaming platform offering slots, Live Casino, and Sports Betting services.

By creating an account, logging in, or using any service at Tibajee, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using Tibajee's services.

02Eligibility & Age Requirements

To participate at Tibajee, you must meet the following requirements:

• You must be at least 18 Years Or the legal gambling age in your country — whichever is higher.
• You do not reside in a country or territory where online gaming is entirely prohibited.
• You may only operate one account in your own name.
• You are of sound mind and are using this service of your own free will.

03Account Register

When registering at Tibajee, you are required to provide accurate and up-to-date information. The following rules apply to the registration process:

• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
• The name, date of birth, and identification details provided at registration must be truthful and accurate.
• Tibajee may require KYC (Know Your Customer) verification to be completed before a withdrawal is processed.
• It is your responsibility to keep your account password secure. If you suspect any unauthorized access to your account, notify Tibajee immediately.
• Transferring or selling your account to another person is strictly prohibited.

04Deposits & Withdrawals

The following rules apply to all transactions at Tibajee:

• All deposits and withdrawals must be made using an account or payment method registered in your own name — transactions through third parties are strictly prohibited.
• Withdrawals are typically processed within 24–72 hours of the request; however, delays may occur if KYC verification has not been completed.
• Tibajee supports multiple payment methods, including mobile banking, e-wallets, and bank transfers.
• Minimum deposit and withdrawal limits are listed on the platform's deposit page and may change from time to time.
• Market exchange rates apply to currency conversions, and Tibajee may charge an additional fee.
• Tibajee reserves the right to suspend or cancel payments if a transaction is deemed suspicious or raises concerns of money laundering.

05Bonuses & Promotions

Tibajee offers a variety of bonuses and promotional offers. The following terms apply to all such offers:

• Each bonus comes with specific wagering requirements that must be reviewed before accepting the bonus.
• Each bonus offer may only be claimed once — claiming bonuses through multiple accounts within the same household or on the same device is strictly prohibited.
• Winnings from bonus balance must meet the specified wagering requirements before withdrawal.
• Tibajee reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• A maximum win cap may apply to winnings from free spins, as specified in the promotion details.

06Gaming Rules

All games at Tibajee are powered by certified Random Number Generator (RNG) technology. The following rules govern gameplay:

• Game outcomes are entirely random and impartial — no external means can alter any result.
• The RTP (Return to Player) for each game is available on the game's info page.
• If a technical error affects the outcome of a game, that round will be considered void.
• Betting limits are set individually for each game.
• In Live Casino, the dealer's decision is final.

07Responsible Gaming

Tibajee believes gaming is a form of entertainment — never a livelihood or a source of income. We encourage all our members to play responsibly.

• Deposit Limit: You may set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You will have the option to take a break from gaming for a set period of time.
• Self-Exclusion: You can voluntarily close your account for a period ranging from 6 months to 5 years.
• Reality Check: At regular intervals, you will be shown a summary of your gaming session time and spending.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

08Prohibited Activities

The following activities are strictly prohibited at Tibajee and may result in account closure and forfeiture of balances:

• Creating multiple accounts to exploit bonus offers (Bonus Abuse).
• Using bots, automated software, or hacking tools.
• Depositing funds sourced from third parties or engaging in money laundering.
• Intentionally exploiting game glitches.
• Threatening or harassing other players or Tibajee staff.
• Verifying an account with a false identity or forged documents.
• Exploiting technical vulnerabilities to gain an unfair advantage.

09Privacy

Tibajee treats the protection of your personal information as its highest priority. To learn how we collect, use, and store your data, please refer to our Privacy Policyas described in detail.

• Your information will never be sold to third parties.
• Documents collected for KYC verification are stored on secure servers.
• You may request deletion of your data at any time; however, certain information may be retained for a specified period due to legal obligations.

10Account Closure

Tibajee reserves the right to close an account without notice in the following circumstances:

• If the Terms & Conditions are violated.
• In the event of suspected fraud or money laundering.
• If registration is completed using false information.
• Extended periods of inactivity (typically 12 months).

You may also close your account at any time by contacting our support team. Any available balance at the time of closure (excluding bonuses) will be returned to you, though balances may be put on hold if an investigation is ongoing.

11Right to Modify

Tibajee reserves the right to change, update, or amend these terms and conditions at any time. For significant changes, we will notify members by email or through the site. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

12Contact

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the site
• Language: Support available in Bengali and English